Monthly tracking through the Kritagyata portal will identify delayed cases, while erring officials may face salary deductions of up to Rs 5,000
Guwahati: The Assam government has introduced a penalty mechanism against officials responsible for delays in processing pension cases, aiming to ensure retired employees receive their benefits on time.
Chief Minister Himanta Biswa Sarma on Tuesday said pensioners deserve timely financial support for their service to the state. “Our retired employees have contributed richly to Assam’s progress. It is their right to receive a timely pension with respect and dignity,” he said.
According to an official notification issued by the Administrative Reforms, Training, Pension and Public Grievances Department, financial penalties will now be imposed on Heads of Offices (HOOs) if pension files remain pending beyond the prescribed timeline.
Under the new framework, delayed cases will be monitored through the Kritagyata portal, which will generate monthly reports for departments, District Commissioners and senior officials.
Officials found responsible for delays will face a recovery of Rs 250 per day, capped at Rs 5,000. The amount will be deducted directly from salary bills through the FinAssam portal.
The government has also directed Drawing and Disbursing Officers (DDOs) to implement the recovery process and submit records of deductions to the concerned departments.
The order has come into immediate effect and is intended to strengthen accountability in pension processing. The latest decision also reinforces earlier government instructions requiring departments to begin pension formalities two years before an employee’s retirement and complete all paperwork at least six months before superannuation.
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